Testimonials

“The delivery process is a stress free process. And not only does Charter deliver the furniture, they set it up and clean the furniture on arrival. Friendly, courteous, going the extra mile… That’s Charter Furniture.” – J.G. from Frisco, TX

“Charter has a large variety of furniture that caters to every taste. If they don’t have it in the store, they have the resources to look further.” – S. G. from Anna, TX

“Mike, your guys did a great job!!” – J. M. from Rockwall, TX

“Modeleasy™ has been a huge success and we could not be more thrilled. Thank you for all your efforts, it has paid off.” – Regional Vice President of a local company

“Thank you! Thank you! Thank you! The model looks EXCELLENT! I love it! The guys that set up the furniture are amazing. They were super nice and very enthusiastic about the model. I really appreciate everything you have done.” – J.R. from a Senior Property Manager

“Hello Kelly, I wanted to thank you for the furniture you sent to my daughter's apartment. I was very impressed by the quality of the items. The people who delivered/set up the furniture were very quick and courteous. Please thank them for us. I am looking forward to renting from you in the future. Again, thanks for all your help!” – H.C. from El Paso, TX

“Hi kelly!! I love the furniture. it's a nice change of design and a very comfy sofa. Steven and Brandon are exceptional men working for your store. they are pleasant, helpful, and wonderful representatives of Charter Furniture!!! They are not messy and are careful with the furniture delivery process. I think it’s important to recognize them for their hard work. Sometimes, most often than not, people in the service industry are not recognized for their hard work and people skills and I felt it necessary to write to you about it. I also want to include you in this recognition as well. You have been wonderful to talk to on the phone and managed to provide me with tasteful apartment furnishings all within my budget. I appreciate you all for your hard work and attention to customer satisfaction. Please forward this email on to your supervisor so he/she will know what great employees he/she has at their store!! Thank you!!” – B. B.

“First of all, thanks for all your help getting our furniture rental all set up for this summer. Everything is working out very well!” – A. F.

“Hi, almost forgot to send positive comment about Randy. In business transactions the majority of people find it hard to compliment. Rather we are very quick to send in our criticisms. My wife and I are thoroughly enjoying our new Bernhardt Sectional. We had out of town guests who loved sitting and resting on the unit. I enjoy lounging on it and just feeling the leather as I walk by it daily. However, we would be remiss if we did not send our thanks to Charter Furniture for employing Randy who was a fantastic salesperson and answered all our questions. He knew we had visitors coming and went the extra mile to get the unit to our home before our friends arrived. Randy deserves an applause for taking care of the customer.” – K.K & J K. from Frisco, TX